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The Business Information Worker II (BIW II) Certificate will prepare students for mid-level office and administrative support in a variety of job positions in a multitude of industries, including office and executive administrative support, office supervision, small business support, retail sales, and customer service representatives. The BIW II Certificate builds on the foundation established in the BIW I certificate. Students will gain needed skills in Access, Excel, PowerPoint, QuickBooks, in addition to records management and customer relations. Students who successfully complete the BIW II certification will be prepared to test for multiple Microsoft Office Specialist certification exams.
The Zero Textbook Costs designation and logo are added to any course that provides free access to all required instructional materials. These are typically shared with students through Canvas. Courses that are designated as ZTC may still require students to purchase supplemental materials such as lab coats, a calculator, art supplies, etc. See full definitions and searching tips on the Zero Textbook Costs page of the college website.
Catalog Year: 2025-2026
Published April 08, 2025